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Frequently Asked Questions
Yes, we serve women's salons and workshops throughout the Kingdom, including Riyadh, Jeddah, Mecca, Medina, Dammam, Khobar, Al-Ahsa, Buraidah, Abha, Khamis Mushait, Tabuk, Hail, Arar, Jazan, Najran, Al-Baha, and Sakaka. Boun is distinguished by its structured pre-procedure referral process, based on documented reviews and official channels.
Feedback is received through official channels and reviewed according to the documentation and approved technical file and reference materials. If necessary, processing or resolution will be arranged according to the terms agreed upon by the parties.
After selection is approved and requirements are met, the process is targeted to take 60 days. The warranty period begins 90 days from the start of work, with the right to one replacement in the event of a documented material professional breach, according to the agreed-upon terms.
MWO/POLO, DMW, and Job Order/Manpower Request files are formatted according to the approved service and authorization, in compliance with the requirements of the relevant Philippine authorities, and through approved channels and DMW-licensed Philippine partners, following the established process. Requirements may include, depending on the case: official establishment documents, commercial registration, license, visa data via Qowa or Enjaz, authorization, approved forms and documents, and documentation of the work site with interior and exterior photos and geographic location. Additional forms or a verification site visit may be required as needed.
The official process only begins after the final selection is approved, all necessary requirements are met, and the skills videos and technical portfolio have been reviewed. Video interviews and technical materials remain in the evaluation and approval phase before the formal procedures commence.
Yes. A multi-skilled staff, a full team, or a backup option can be requested depending on your facility's needs and the availability of matching staff, provided this is established within the approved scope of work before procedures begin.
Specializations include: hair, coloring, protein treatments, keratin treatments, styling, blow-drying, makeup, nails, manicures and pedicures, nail extensions, eyelash extensions, eyebrow shaping, spa treatments, massage, Moroccan baths, facials, and tailoring for women's salons. You can specify the specialization and number of staff according to your establishment's needs.
The skills of the staff are assessed through clear, unedited skill videos tailored to the required specialization, clearly showing the staff member's face and the artwork. Photos alone are not a substitute for skill videos. Approved materials are kept in a documented art file for reference during review or objection.